Ventia manages operational control centres and control rooms to oversee the safe, secure, and humane movement of people in custody inside prisons as well as to and from prisons, courts and other venues. With decades of experience and proven industry-leading performance, we are a long-term trusted partner of our custodial agency clients.

Our control centres operate 24 hours a day, 365 days a year.

Our on-time delivery performance for court appearances is 99.6% for our current Court Security and Custodial Services contract - an industry-leading figure.

For correctional centres, we can operate advanced Central Control Room with enhanced technology that enables a precise view of and response to incidents, staff duress alarms activated and other security matters.

Our services include:

  • Planning and scheduling movements of people in custody
  • Risk assessment of people in custody and their movements
  • Monitoring and controlling movements of inmates and people in custody, inside and outside correctional centres
  • GPS tracking of vehicles moving people in custody
  • Vehicle re-routing in response to traffic and other local conditions
  • Planning, monitoring and controlling movements of people in custody via aircraft
  • Managing and coordinating response to incidents.

We work closely and flexibly with our clients, providing them with the data they need to make smart decisions, and manage our resources around fluctuating demand.